COLLECTION AND USE
While using our Websites, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, postal address, email address, telephone number, fax number, fax number, company/organization name, and other information (“Personal Information”).
We collect and may use your Personal Information for various purposes, including, but not limited to:
- Identify and communicate with you;
- Respond to your requests, inquiries, and reservations, and provide customer service;
- Servicing your purchase orders;
- Process your registration with our Websites, including verifying that your email address(es) are active and valid;
- Managing your online account(s);
- Prevent fraudulent transactions and monitoring against threats;
- Improve our Websites and services that we offer customers and guests;
- With your consent or at your direction.
If you are visiting the Cosmosphere to attend an event sponsored by a third party (another organization that has rented the museum facility, or a portion thereof, for their own customers), Personal Information collected by the Cosmosphere on the third party’s behalf will be available to them and may used according to their privacy policies.
In our sole discretion, we may also use aggregated and other non-personal information as permitted by applicable laws.
We may also collect information that your browser sends whenever you visit our Websites (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Websites that you visit, the time and date of your visit, the time spent on those pages, and other statistics. In addition, we may use third-party services, such as Google Analytics, that collect, monitor, and analyze this type of information in order to increase our Websites’ functionality. These third-party service providers have their own privacy policies addressing how they use such information, and their use of the information will be controlled by their privacy policies.
If you do not wish cookies to be placed on your personal computer or mobile device, they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of and the performance of our Websites.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the Personal Information we store, such as SSL, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure and therefore we are unable to guarantee the absolute security of the Personal Information we have collected from you.
PURCHASES AND DONATIONS
When using our Websites to purchase museum tickets and/or museum memberships, or to donate to the Cosmosphere, we will only ask you to provide the Personal Information that is necessary to process your transaction (e.g., name, credit card number, credit card billing address, street address, telephone number, email address, etc.). We will not share, distribute, or otherwise disseminate the Personal Information you provide to us when making a purchase with or donation to the Cosmosphere with any third party, except as provided by law. We store and protect your Personal Information using reasonable, commercially acceptable security procedures and practices including SSL and industry-standard secure servers.
MARKETING AND COMMUNICATIONS
We may use your Personal Information to contact you by sending newsletters, marketing or promotional materials, and other information that may be of interest to you. You can choose to opt out of receiving these communications by following the unsubscribe link or other instructions that we provide in our communications.
We will disclose your Personal Information where required to do so by law, lawful subpoena, if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement, or to protect the security or integrity of our Websites.
THIRD PARTY WEBSITES
Our Websites may contain imbedded applications, plug-ins, widgets, and other content links to non-Cosmosphere websites. If you click on a third-party link, you will be directed to that third party’s website. We make no representations and accept no responsibility or liability regarding the policies or business practices of such third-party site or service and encourage you to familiarize yourself with their privacy policies before accessing them or otherwise providing them with your Personal Information. Any links to third-party websites is not intended to be an endorsement of the non-Cosmosphere website or its content.
We may employ third-party companies and individuals to facilitate our Websites, to provide services on our behalf, to perform website-related services and/or to assist us in analyzing how our Websites are used, and for marketing purposes. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
INTERNATIONAL TRANSFER OF INFORMATION
CHILDREN INTERNET PRIVACY
We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you learn that your children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children under age 13 without verification of parental consent, we will take steps to remove that information from our servers.
We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.